FAQs
Frequently Asked Questions
General FAQs
What is KYC?
KYC stands for Know Your Client. KYC is a mandatory process for verifying your identity. It’s a regulation that we must abide by for issuing traders a certified simulated account. This is done through FirstClass Forex Funds Compliance Department.
What is Account Leverage?
All Evaluation accounts 1:100.
What happens if you reach a profit target early during the evaluation phase?
You are allowed to open a micro lot trade of 0.01 and close it immediately to fill the remaining days.
Do I get a bonus upon completion of 2-Step/1-Step Evaluation?
1-Step First Class Evaluation is eligible for a 100% incentive bonus if your first payout meets or exceeds your evaluation cost.
What happens if I violate my account?
Even if your account reaches profit target, and at any point you violate a trading rule, your account will not be eligible for the next phase.
How many Certified Accounts do you allow at one time?
You can have as many accounts as you like up to a maximum of $1 million! Accounts can only be merged up to $500,000 and must be certified evaluation accounts. During the evaluation phase, accounts cannot be merged and must be traded separately.
What is considered a trading day?
A trading day is only counted when you open a trade on that day.
Can I request an extension / free retry?
You can request ONE 14-day extension by emailing support@firstclassforexfunds.com
if the account meets the criteria below:
- Your account is in phase 1.
- Your account balance must be in profit.
- Your account is within 5 days of expiry.
- Your account does not have any violations of the rules.
Retry : A free retry can be requested for traders who finish their 30 days in profit and do NOT breach any of the Trading Objectives.
What happens if a violation is detected on my account?
Any violation detected on your account will result in that specific account being suspended and will not qualify for any future payouts. However, you will have the opportunity to purchase a new account at a discounted price.
Please contact support@firstclassforexfunds.com for more information.
Can I scale up my account?
Yes, if you have achieved a profit target of 10% or more within a 4-month period and at least 2 of those months were profitable, we will increase your account size a maximum of up to 30% of the original account size up to 1 million.
Can I use Expert Advisors (EAs) and/or Indicators?
Yes, you can use Trade Copiers, Risk Management Tools and any 3rd party EA as long as they are NOT used in the following ways:
- Copy trading of other persons’ signals and/or Account Management
- Tick scalping
- Latency arbitrage trading
- Reverse arbitrage trading
- Hedge arbitrage trading
- And/or any use of emulators
- Using same strategy and/or set files of other party
- Accounts using these types of EAs will be flagged and reviewed by FirstClass Forex Funds management.
What is the refund policy?
You can view our complete Refund Policy here.
Can I trade news?
Yes, you can. We recommend you approach news trading with caution and proper risk management.
Can I hold trades over the weekend?
No, all positions must be closed by Friday, 5:00 PM EST.
Account Inactivity
Account must be traded within 30 days of being issued and within 30 days after payout.
Violation of inactivity can result in account suspension.
What payment methods do you accept?
We accept payments by credit/debit card and cryptocurrency.
When making a payment via Cryptocurrency, please make sure to check for the correct network for every currency before making the transaction. The list of correct networks to use are as follows:
- BTC – Bitcoin network
- ETH and USDC – ERC20 network
- LTC – Litecoin network
What platforms do you offer?
Trading platforms we offer are MT4 DEMO and MT5 DEMO.
What should I do if my credit card payment is being declined?
Most credit card companies initially block our online purchases. You will have to call your credit card company and request them to allow purchases to FirstClass Trading Solutions Ltd.
Traders found success by asking their bank/credit card company to authorize transactions to FirstClass Trading Solutions Ltd.
Try using a different browser or your mobile device.
Where can I download MT4/MT5 terminal?
You will be given the download link for the MT4/MT5 via email together with your credentials.
What is a FirstClass Forex Funds Certified Account?
When contractors pass the evaluations and receive their certificate, the contractor will be issued new credentials to a certified demo account (Simulation) with virtual funds. To avoid any confusion this certified demo account is a fully simulated account that copies real market data and clearing from liquidity providers. Based on strategies that are managed within our risk management team, the trading data is sent off to a partnered proprietary trading firm where trades are copied at their own discretion using aggregated orders using proprietary risk management techniques. We never issue real funds; members are paying a fee for an educational trading evaluation with an opportunity for their strategies to be copied and be rewarded as an independent contractor. We are not a broker.
What size evaluation accounts can I get with First Class Forex Funds as a trader?
Currently we offer 25k, 50k, 100k, 200k and 500k accounts.
Residents of which country are NOT allowed to apply for First Class Forex Funds?
We currently do not accept clients from the following Russia, Cuba, Sudan, Somalia, Iran, Syria, North Korea, Libya, Afghanistan, Burundi, Central African Republic, Republic of Congo, Crimea, Democratic Republic of Congo, Eritrea, Guinea, Guinea Bissau, Iraq, Liberia, Myanmar, Papua New Guinea, South Sudan, Vanuatu, Venezuela, Yemen, Zimbabwe.
What is the refund policy?
You can request a refund in case you do not start trading within 7 days of your registration. Please review the Refund Policy here.
Can I switch between MT4 & MT5 platforms?
Switching platforms can only be done before starting your evaluation.
Evaluations FAQs
What happens if I reach the profit target and then accidentally violate the drawdown rule?
If your account reaches profit target and at any point your account violates a trading objective, it will not be eligible to proceed to the next phase. As a trader, it is your responsibility to ensure all positions on account must be closed with no violations to move to the next phase.
How long do I have to complete my evaluation?
For 2-Step Evaluation you have 30 days to complete Phase 1 and 60 days to complete phase 2.
For 1-Step Evaluation you have 30 days to complete.
Do I need to wait the full 30 trading days?
No, you don’t need to wait for the entire duration of the evaluation phase.
Minimum Trading Days
- 2-Step Evaluation minimum of 5 full trading days for each phase
- 1-Step First Class Evaluation 0 minimum trading days
Is it mandatory to use stop loss or take profit on all trades?
There are no lot size restrictions on First Class Forex Funds. You are free to trade using whichever lot size you prefer. Please note, your dashboard will alert you when you are approaching your maximum free margin and this may limit placing more trades.
How do I calculate daily drawdown?
Your daily drawdown is fixed maximum of 5% of starting balance. For example, if your account size is 100k, then your daily drawdown will be set at 5k (5%). If after trading a day, your DEMO account balance is at 98k, your daily drawdown will be the same at $5k (5% of starting balance). At First Class Forex Funds we like to keep things simple. We recommend you check your dashboard prior to every trading day.
What’s my overall drawdown on Evaluations?
Overall drawdown is set at maximum of 12% from the initial account balance. At any moment during the evaluation phase/live account. The result of all closed positions in sum with the currently open floating P/Ls (profits/losses) must NOT hit the determined overall loss limit. Violation of this rule will result in account suspension.
When does my Evaluation start?
The evaluation starts the day you make your first trade.
1-Step First Class Evaluation FAQs
Do I need to wait the full 30 trading days?
No, you don’t need to wait for the entire duration of the evaluation phase. Once you reach the profit target, there are no minimum days for the 1-Step First Class Evaluation, you are eligible to proceed to a Certified Account.
What is the minimum number of days to complete evaluation?
Once you reach the profit target, there are no minimum days.
What are the profit targets?
1-Step First Class Evaluation has a profit target of 10%.
Certified accounts have no profit target.
What’s my daily drawdown on 1-Step FirstClass Evaluation?
Daily drawdown is set at maximum of 5% from the initial account balance. Your daily drawdown is fixed maximum of 5% of starting balance.
For example, if your account size is 100k, then your daily drawdown will be set at 5k (5%).
If after trading a day, your account balance is at 98k, your daily drawdown will be the same at $5k (5% of starting balance).
At First Class Forex Funds we like to keep things simple. We recommend you checking your dashboard prior to every trading day
At any moment of the day [CE(S)T = Central European (Summer) Time], the result of all closed positions in sum with the currently open floating P/Ls (profits/losses) must NOT hit the determined daily loss limit. Violation of this rule will result in account suspension.
I have Passed my 1-Step Evaluation, what happens?
Please make sure you have done the following:
- Closed all open/running trades on the account.
- Reach the profit target of 10% without any violations.
- As a First Class Priority Member, you receive your Certified Account within 24-48 hours after the KYC verification process.
Do I get a Bonus Payout upon completion of 1-Step FirstClass Evaluation?
1-Step FirstClass Evaluation is eligible for a 100% incentive bonus if your first payout meets or exceeds your evaluation cost.
2-Step Evaluation FAQs
Do I need to wait the full 30 trading days?
No, you don’t need to wait for the entire duration of the evaluation phase. Once you reach the profit target and have completed a minimum of 5 full trading days for the 2-Step Evaluation, you are eligible to proceed to the next phase!
What is the minimum number of days to complete evaluation?
2 Step Evaluation: Requirement to pass each phase is a minimum of 5 full trading days.
Note: It does not need to be consecutive.
What are the profit targets?
2-Step Evaluation has a profit target of 8% on phase 1 and 5% profit target on phase 2. Certified accounts have no profit target.
What’s my daily drawdown on 2-Step Evaluation?
Daily drawdown is set at maximum of 5% from the initial account balance. Your daily drawdown is fixed maximum of 5% of starting balance.
For example, if your account size is 100k, then your daily drawdown will be set at 5k (5%).
If after trading a day, your account balance is at 98k, your daily drawdown will be the same at $5k (5% of starting balance).
At First Class Forex Funds we like to keep things simple. We recommend you checking your dashboard prior to every trading day
At any moment of the day [CE(S)T = Central European (Summer) Time], the result of all closed positions in sum with the currently open floating P/Ls (profits/losses) must NOT hit the determined daily loss limit. Violation of this rule will result in account suspension.
I have passed phase 1 of the 2-Step Evaluation, what happens?
Please make sure you have done the following:
- Closed all open/running trades on the account.
- Completed a minimum of 5 trading days and have reached the profit target of 8% without any violations
- You can upgrade your phase 1 account to a phase 2 account on your personal dashboard. Please note: this option only appears if you have met all the trading objectives and have no violations of the rules on your account.
I have passed phase 2 of the 2-Step Evaluation, what happens?
Please make sure you have done the following:
- Closed all open/running trades on the account.
- Completed a minimum of 5 trading days and have reached the profit target of 5% without any violations.
Certified Account FAQs
How often can I request a payout?
You will qualify for your first payout 30 days after your first trade on your live account; from the second payout onwards, you will receive profit shares every two trading weeks (14 days). You can simply request a payout withdrawal from your client dashboard.
How are Withdrawal Requests / Payouts processed?
Accounts will be reviewed and paid out on business days only. Saturdays, Sundays and Holidays are not business days.
The minimum amount for a payout is $75.00.
An additional 5-10 business days will be required for any account that has been placed in a Compliance Review.
All transaction fees are paid by the certified trader.
When will I receive my bonus funds?
If you are due to receive bonus funds, you will receive a bonus after you have been verified by the First Class Forex Funds Verification Team.
What is the profit split on all Certified Accounts?
Receive 75% profit split at the end of first month. 80% end of 2nd month and 85% end of 3rd and 90% for fourth month and moving forward.
What’s my drawdown limits on the Certified Account?
Daily drawdown is set at maximum of 5% from the initial account balance. At any moment of the day [CE(S)T = Central European (Summer) Time], the result of all closed positions in sum with the currently open floating P/Ls (profits/losses) must NOT hit the determined daily loss limit. Violation of this rule will result in account suspension.
Overall drawdown is set at maximum of 12% from the initial account balance. At any moment during the evaluation phase/Certified Account. The result of all closed positions in sum with the currently open floating P/Ls (profits/losses) must NOT hit the determined overall loss limit. Violation of this rule will result in account suspension.